How can I get a sample and what is the lead time?
We usually provide free samples, with the transport fee paid by the buyer. Lead time for samples is 3-15 days depending on stock.
What is the lead time for formal orders?
Usually 30-40 days, depending on the specific quantity and products ordered.
Do you offer customized OEM/ODM services?
Yes, we have professional R&D capabilities and an efficient team to help design or modify products as requested.
Can I mix multiple items in one container?
Generally, you can mix up to 10 items. For first trial orders, we may allow more as a special offer to satisfy your needs.
What is your product warranty period?
We provide a 1-year warranty on our products.
How do you ensure product quality?
We implement a strict 3-step quality control system: raw material inspection, on-site production inspection, and a final pre-delivery inspection with photos/videos sent to clients.