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Frequently Asked Questions
What is the Minimum Order Quantity (MOQ)?
The MOQ is 100 pieces per color. We also accept sample orders for quality evaluation before placing a bulk order.
Can I customize the design or size?
Yes, we offer comprehensive customization services. We can adjust the product's size, material, or color to suit your specific project needs based on your designs.
What are your accepted payment terms?
We accept T/T (30% deposit before production, 70% balance before shipping) and L/C at sight. We also accept payments in USD and CNY.
How long does the production and delivery take?
Typically, delivery takes around 25 to 35 days after order confirmation. This can be adjusted based on your specific shipping schedule and order volume.
How do you ensure product quality?
Quality is our priority. We implement a strict quality control system at every production step, including raw material inspection and a final check before packing, often providing photographic feedback to customers.
Do you provide samples, and how much do they cost?
Yes, samples are available. We usually charge a retail price for samples plus transport fees. However, the sample price difference is returned once a formal bulk order is placed.